Business Development Representative (0525-ULC)

Business Development Representative

Userlytics

Position type: Full-time

Location: remote, covering US Eastern time zone

Userlytics, one of the market leaders in the user experience testing industry and one of the fastest-growing platforms, is currently seeking a motivated and detail-oriented Business Development Representative (BDR) to join our Business Development team. In this role, you will be responsible for prospecting outbound leads and assisting the BD team with various relevant tasks.

Our clientele includes enterprise companies of all sizes and the agencies that support them. As a Business Development Representative, you will be prospecting related leads and adding them to our sales systems. You will be taking discovery calls with prospects to qualify leads before handing them off to Account Executives. You will also be assisting our Account Managers by prospecting new opportunities within existing client accounts. Additionally, the BDR will support the team by updating contact information within our CRM. The BDR will be required to update and maintain their LinkedIn Profile as it will be used in our prospecting process. The BDR may also be asked to take initial discovery calls with outbound prospects to qualify them for platform demos.

This position may offer growth opportunities, such as progressing into higher roles within our growing Outbound team, or transitioning to an Account Executive or Account Manager.

Userlytics is headquartered in Miami, FL, and has a significant operation based in Madrid, Spain. While we value in-person collaboration, we fully embrace a remote-first approach and are happy to consider applicants regardless of location, subject to time zone compatibility.

Qualifications:

• Proficient written and spoken English
• 1-2 year(s) of experience in sales/business development (full sales cycle)
• Ability to penetrate accounts and meet with stakeholders within accounts
• Strong relationship-building and negotiating skills
• Enjoy assisting prospects and clients to solve their challenges, dedicating necessary time for explanations
• Customer satisfaction-oriented mindset
• Outgoing, personable, energetic, and a strong communicator
• Self-motivated, self-learner, passionate, and a people person
• Open to learning from others and contributing to a collaborative environment
• Able to multitask, prioritize, and manage time efficiently
• Laser-focused and extremely detail-oriented
• Strong work ethic, willing to work hard and go the extra mile during the high ramp-up phase of a rapidly growing company
• Enjoy working in a team-oriented and positive corporate culture
• Demonstrate adaptability to emergent scenarios and ability to handle responsibilities under pressure while prioritizing duties
• Entrepreneurial, independent, and proactive attitude

Ideally, candidates should be familiar with:

• Salesforce
• LinkedIn and Sales Navigator
• Sales, Customer Service, Marketing, or Project Management exposure or experience
• Fluency in a second language, particularly Spanish, German, French, or Italian (a significant plus)
• Sales experience in the user experience/usability testing or market research industries (bonus, full training provided)

Benefits of working at Userlytics:

• Competitive OTE based on location and experience (salary and uncapped commission plan)
• Opportunity to work in a fast moving, high growth SaaS company
• Casual dress all-day, everyday
• Flexibility to choose between in-office work, remote work, or a combination
• Strong teamwork, results-oriented culture
• Abundance of potential for personal and professional growth

Userlytics Corporation is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected under federal, state, or local law.